ace777 Terms and Conditions

1 Introduction

These Terms and Conditions ("Terms") govern your access to and use of the ace777 platform, including the website at ace777.one, the ace777 mobile app, and all games, promotions, and services offered by ace777. By registering an account on ace777, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to these Terms in full.

ace777 is an online gaming platform designed for players in Bangladesh. All services are provided in Bangladeshi Taka. These Terms apply to all registered members of ace777 regardless of how they access the platform — whether through a mobile browser, the ace777 app, or any other method.

2 Eligibility

To register and use ace777, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing ace777 from a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or immediate family member of an employee of ace777 or any of its affiliated companies.
• You must not have been previously excluded or banned from ace777 under any prior account.
• You must be registering on your own behalf and not on behalf of any third party.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

3 Account Registration

Each player is permitted to hold only one registered account on ace777. Creating multiple accounts — whether under the same name, the same mobile number, the same device, or the same IP address — is strictly prohibited and will result in all associated accounts being closed and any balances being forfeited.

When registering on ace777, you are required to provide accurate and complete information. This includes your real name, a valid mobile number, and a date of birth. ace777 may request supporting documentation to verify your identity at any point, including before processing a withdrawal. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

• All registration details must be accurate and kept up to date.
• You are responsible for maintaining the confidentiality of your ace777 login credentials.
• ace777 will never contact you to ask for your password — any such request should be treated as fraudulent.
• You must notify ace777 support immediately if you suspect unauthorised access to your account.
• ace777 is not liable for losses resulting from unauthorised account access where the player failed to keep credentials secure.

4 Deposits

ace777 accepts deposits in Bangladeshi Taka via bKash, Nagad, and Rocket. These are the only accepted payment methods on ace777. Deposits made through any other channel will not be credited and may not be recoverable.

• The minimum deposit amount on ace777 is ৳500.
• Deposits are credited to your ace777 wallet instantly upon confirmation from the payment provider.
• ace777 does not charge any fees on deposits. However, your mobile wallet provider may apply their own transaction charges.
• You may only deposit funds from a mobile wallet registered in your own name. Third-party deposits are not permitted.
• ace777 reserves the right to request proof of ownership of the payment method used for any deposit.
• Deposits made in error cannot be reversed once credited to your ace777 wallet.

5 Withdrawals

Withdrawals from ace777 are processed to the same mobile wallet used for the most recent deposit. ace777 does not transfer winnings to third-party accounts or to payment methods not previously used for a deposit on the account.

• The minimum withdrawal amount on ace777 is ৳500.
• Withdrawal requests are processed within 24 hours of submission for verified accounts.
• ace777 does not charge withdrawal fees. Mobile wallet provider charges may apply.
• Withdrawals may be delayed if identity verification has not been completed or if a withdrawal triggers an internal review.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.
• ace777 reserves the right to request additional verification before processing any withdrawal above ৳50,000.
• Withdrawals will only be processed to accounts where the registered name matches the mobile wallet account name.

6 Bonuses and Promotions

ace777 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published on the Rewards page at the time the bonus is claimed. In the event of any conflict between the general Terms and the specific bonus terms, the specific bonus terms will take precedence.

The ace777 welcome bonus provides a 100% match on your first deposit, up to ৳10,000. To withdraw bonus funds or winnings generated from bonus funds, the wagering requirement must be met. The standard wagering requirement on ace777 bonuses is 20x the bonus amount unless otherwise stated on the Rewards page.

• Bonuses are credited to your ace777 bonus wallet and are separate from your real-money balance.
• Wagering requirements must be completed within 30 days of the bonus being credited, unless otherwise stated.
• ace777 reserves the right to cancel any bonus if it suspects the bonus is being abused.
• Bonus abuse includes — but is not limited to — creating multiple accounts, using automated betting patterns, or exploiting game mechanics to meet wagering requirements with minimal risk.
• Only one welcome bonus is available per player, per household, and per device.
• ace777 may modify, suspend, or cancel any promotion at any time without prior notice.

7 Gameplay Rules

All games available on ace777 — including slots, fishing arcades, roulette, and card games — operate using a certified random number generator (RNG). Game outcomes are entirely random and cannot be predicted, influenced, or manipulated by any player or by ace777.

• Players are responsible for understanding the rules of each game before placing bets.
• In the event of a technical fault during a game round, the round will be voided and the stake returned to the player's wallet.
• ace777 is not responsible for losses resulting from a player's misunderstanding of game rules or mechanics.
• Minimum and maximum bet limits apply to all games on ace777 and are displayed within each game interface.
• ace777 reserves the right to void any bet placed in error or as a result of a software malfunction.
• Game history is recorded and available in your ace777 account for review.

8 Prohibited Conduct

The following actions are strictly prohibited on ace777. Engaging in any of the following may result in immediate account suspension, forfeiture of balance, and a permanent ban from the platform:

• Registering more than one account on ace777.
• Using software, bots, scripts, or any automated tools to interact with ace777 games or the platform.
• Colluding with other players to gain an unfair advantage in any game.
• Attempting to exploit software bugs, glitches, or errors in any game on ace777.
• Using stolen, fraudulent, or third-party payment methods to make deposits.
• Engaging in money laundering or using ace777 for any illegal financial activity.
• Providing false identity information during registration or verification.
• Harassing, threatening, or abusing ace777 support staff or other players.

9 Account Suspension and Closure

ace777 reserves the right to suspend or close any account at any time, with or without prior notice, if it determines that the account has been used in violation of these Terms. In cases of suspected fraud or money laundering, ace777 may freeze the account and withhold any balance pending investigation.

• Players may request account closure at any time by contacting ace777 support.
• Upon voluntary closure, any real-money balance will be returned to the player's registered mobile wallet within 5 business days, subject to identity verification.
• Bonus balances are forfeited upon account closure, regardless of the reason for closure.
• ace777 may reopen a closed account at its discretion, subject to the player meeting any outstanding verification requirements.
• Players who have self-excluded under the Responsible Gaming programme cannot request account reopening during the self-exclusion period.

10 Responsible Gaming

ace777 is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion. These tools are available in your ace777 account settings.

• Deposit limits can be set on a daily, weekly, or monthly basis. Once set, limits cannot be increased for a minimum of 7 days.
• Session time reminders can be configured to alert you after a set period of continuous play.
• Self-exclusion is available for periods of 1 week, 1 month, 3 months, 6 months, 1 year, or permanently.
• During a self-exclusion period, your account will be locked and you will not be able to log in or receive promotional communications from ace777.
• ace777 support can assist you in setting up any responsible gaming tool at any time.

For more information, visit the Responsible Gaming page on ace777.

11 Privacy

ace777 collects and processes personal data in accordance with its Privacy Policy. By registering on ace777, you consent to the collection and use of your personal data as described in the Privacy Policy. ace777 does not sell personal data to third parties. Data is used solely for the purposes of account management, payment processing, identity verification, and improving the ace777 platform.

• ace777 uses industry-standard encryption to protect all personal and financial data.
• You have the right to request access to the personal data ace777 holds about you.
• You may request deletion of your personal data by contacting ace777 support, subject to legal retention requirements.

12 Amendments to These Terms

ace777 reserves the right to update or amend these Terms at any time. When material changes are made, ace777 will notify registered players via the email address or mobile number on file. The updated Terms will be published on this page with a revised "Last Updated" date.

Continued use of ace777 after the publication of updated Terms constitutes acceptance of the revised Terms. If you do not agree with any changes, you must stop using ace777 and may request account closure by contacting support.

13 Contact ace777

If you have any questions about these Terms and Conditions, or if you need assistance with your ace777 account, the support team is available 24 hours a day, 7 days a week. You can reach ace777 support via the contact options available in your account dashboard, or by emailing [email protected].

For responsible gaming support, visit the Responsible Gaming page. For answers to common questions, visit the FAQ page.